Jarrett House NorthNow with 80% less politics!

I’ve been up to my eyeballs in user doc recently, our software-as-a-service product offering having matured to the point that novice users need some guidance to get started with the software. This being a startup, we don’t have a tech writer, and I’ve added the relevant hat to my normal product management job–and rediscovering my [...]

Jane Wells at WordPress opens the kimono further on the decision to redesign the administrative user interface for 2.7. I griped a while back that it seemed like the design changes were being made in a non-systematic way, but it turns out there were solid usability testing exercises prior to the surveys we’ve all seen [...]